1. Acceptance of Terms

By accessing and using the AKOS CareConnect platform operated by Akos MD LLC, a company registered in Arizona, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Service Description

AKOS CareConnect is a comprehensive healthcare technology platform that provides integrated solutions for healthcare delivery, care coordination, and population health management, including but not limited to:

• Remote Patient Monitoring (RPM) services and device integration
• Chronic Care Management (CCM) programs
• Principal Care Management (PCM) services
• Transitional Care Management (TCM) protocols
• Annual Wellness Visits (AWV) and preventive care coordination
• Health Risk Assessments (HRA) and stratification
• Care coordination and care team collaboration tools
• Patient engagement and communication platforms
• Clinical decision support and AI-assisted workflows
• Healthcare analytics and reporting dashboards
• Telehealth and virtual care capabilities
• Electronic Health Record (EHR) integration via FHIR standards
• Medication management and reconciliation
• Quality measure tracking and value-based care support
• Population health management and risk stratification
• Healthcare call center and triage support
• Billing and claims management assistance
• Compliance monitoring and regulatory reporting

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

4. Privacy and Data Protection

We are committed to protecting your privacy and complying with HIPAA regulations. Our platform uses industry-standard security measures to protect your personal and health information. For more details, please review our Privacy Policy.

5. HIPAA Compliance

All Protected Health Information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and related regulations. Healthcare providers using this platform must have a valid Business Associate Agreement (BAA) in place.

6. Use Restrictions

You agree not to:

• Use the service for any unlawful purpose
• Attempt to gain unauthorized access to the platform or other users' accounts
• Interfere with or disrupt the service or servers
• Transmit any viruses, malware, or other malicious code
• Share your account credentials with unauthorized individuals

7. Medical Disclaimer

AKOS CareConnect is a care management tool and does not provide medical advice, diagnosis, or treatment. All clinical decisions should be made by qualified healthcare professionals. In case of a medical emergency, always call 911 or your local emergency number.

8. Billing and Payment

Services are billed according to the agreed-upon terms with your healthcare organization. All fees are subject to change with appropriate notice. Healthcare providers are responsible for ensuring proper billing codes and documentation for reimbursement.

9. Limitation of Liability

AKOS and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service. This includes damages for loss of data, profits, or other intangible losses.

10. Service Availability

While we strive to provide continuous service, we do not guarantee that the platform will be available at all times. We may perform scheduled maintenance or experience unplanned downtime. We will make reasonable efforts to notify users of planned maintenance in advance.

11. Intellectual Property

All content, features, and functionality of the AKOS CareConnect platform, including but not limited to software, text, graphics, logos, and designs, are owned by AKOS or its licensors and are protected by copyright, trademark, and other intellectual property laws.

12. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify users of any material changes via email or through the platform. Your continued use of the service after such modifications constitutes your acceptance of the updated terms.

13. Termination

We reserve the right to suspend or terminate your access to the platform at any time, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users, us, or third parties, or for any other reason in our sole discretion.

14. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the State of Arizona, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Arizona.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: